Portfolio Management, PMO Establishment, Program Recovery
IDEE Group worked with a new business unit in AGL, responsible for identifying and developing new products and services using nascent technologies such as blockchain for peer-to-peer energy trading, solar renewables and smart-home devices, to define and implement a portfolio management framework.
Given the innovative nature of the projects and as expected, high-failure rates, a tailored new delivery, funding and governance approach was required to provide enough flexibility so as to not stifle innovation whilst providing leadership with visibility of project status and success.
Over a period of 6 months, IDEE Group designed and rolled-out a new project delivery and funding model, as well as a portfolio management framework that included training modules and templates for all team members on how to execute Design Sprints, Proof of Concepts, Pilots and full-scale market launches.
We leveraged existing project collateral, tools and templates available from IT and the more mature project management practices in existence across AGL, while defining a fit-for-purpose funding and governance model given the type of projects being executed and delivery capabilities of the teams who were more technologists and innovators rather than Project Managers.
The business unit were also able, for the first time, to accurately track and report on portfolio financial spend, benefits, business outcomes and resources which enabled them to conduct quarterly portfolio reviews. The outcome of these reviews was that a suite of KPIs and non-financial measures could also be used to assess whether to stop, continue or pivot initiatives and re-balance the portfolio toward strategic goals.
Full training modules were also delivered across the business unit to up-skill team members and provide basic project management understanding and experience. During the course of the engagement a PMO was established and IDEE Group helped to select an internal resource to run the PMO and provide them with training and coaching to embed the new practices.